Refund eligibility depends on the specific course or program terms, the nature of the purchase, the extent of access or consumption of digital learning material and applicable law.
If you believe a payment was made in error or you have a genuine service issue, contact ITIA promptly at admin@itiapak.com with the transaction and enrollment details so the request can be reviewed.
Where a course has separate published refund or cancellation terms, those course-specific terms will apply.
